Terms & Conditions

These Terms of Service and Conditions (“Terms”) govern your use of the DAVVES steam generator machine (“Product”), provided by DAVVES. By using the Product, you agree to comply with these Terms. If you do not agree, you must refrain from using the Product.

This Warranty is confined to First Purchase of the Product Only.
Warranty Period is validated from date of Purchase of the unit and can only be availed if the valid proof of Purchase / Online Registration of the Product will be done at the time of purchase / Warranty Card is shown to the Authorized Service Person at the Time of Repair. Customer are therefore required to keep Original Invoice / Warranty Card Safely. Repair or replacement will be carried out by Company Service Centre or its authorized Service Associates.
For all units installed beyond the limit of Company Service Centre / Authorized Service Associate, the expenses incurred with regards to deputing the service personal towards to & fro travel, conveyance & other incidentals will be borne by Customer.
In the Event of repair / replacement of any parts of the unit, this warranty will thereafter continue and remain in force only for the un-repaired period of warranty. Moreover, the time taken for repair/replacement and in transit, whether under the warranty or otherwise shall not be excluded from the warranty period.
The Company and its authorized service centre reserves the right to retain any parts or components replaced at its discretion in the event of a defect noticed in the product during the warranty Period.
Company may at its discretion replace the faulty part (s) with functionally new operative part(s).
In case of any damage to the product / Customer abuse / repairs by in-authorized personnel/ misuse detected/ by the Authorized Service Centre personnel, the warranty conditions are not applicable and repairs will be done subject to availability of Parts and on a chargeable basis only.
Replacement of parts would be purely at the discretion of DAVVES alone. In case the replacement of the entire unit is being made, (subject to the sole discretion of DAVVES), the same model shall be replaced and in the event such model has been discontinued, it shall be replaced with the model of price equivalent at the time of Purchase.
If any Coloured internal or external components are replaced, there will be no commitment to ensure that the shades match with the original or other components. The replaced shades, patterns, tints may vary from the customer’s unit due to continuous usage of the unit. Any matching components changed at customer’s request will be on the chargeable basis except the component which actually needed.
Damage of any product or parts thereof due to any of the following causes will not be covered under this warranty.
User’s or its Agent’s misuse, negligence, accident or faulty installation.
Improper maintenance of the product by not abiding by the DAVVES printed Instructions Manual / Customer Guidelines.
Unauthorized alterations to the products.
Normal wear & tear.
While the company will make every efforts to carry out repairs at the earliest, it however is made expressly clear that the company is under no obligation to do so in a specified period of time.
This warranty shall not cover any consequential or resulting liability, damage or loss to the property or Life arising directly or indirectly out of any defect in the DAVVES Products. The company’s obligation under this warranty shall be limited to repair or providing replacement of defective parts only under the warranty period.
The Warranty does not cover the demonstration / Installation of the Product Purchased.
The Warranty doesn’t cover cover components like washer, Rubber Gasket, PVC Fittings etc..
The Warranty does not cover any accessories external to the product. After completion of one year, in cases other than manufacturing defects are found in DAVVES Products, standard labour charges will be collected from customers, as per prevailing rates of the company.
In Case of any dispute, this warranty is subject to jurisdiction of Faridabad Court Only.

OVERVIEW

1. Product Use and Safety.

1.1 Proper Use: You agree to use the Product only for its intended purpose as a steam generator. Misuse, modification, or tampering with the Product may void its warranty and result in harm, damage, or injury.
1.2 Safety Guidelines: You must adhere to all safety instructions and guidelines provided in the Product’s user manual or accompanying materials.
1.3 Responsibility: You are responsible for the safe operation, maintenance, and storage of the Product. Any risks arising from misuse or non-compliance with safety guidelines are solely your responsibility.

2. Purchase and Ownership.

2.1 End-User Only: The Product is sold exclusively for end-use and is not intended for resale.
2.2 Ownership Transfer: Ownership of the Product transfers to you upon full payment and delivery.
2.3 Order Rights: The Company reserves the right to refuse or cancel any order at its sole discretion.

3. Warranty and Support.

3.1 The Product is accompanied by a limited warranty as specified in the warranty documentation provided with the Product. The duration and terms of the warranty are governed by the Company’s prevailing warranty policy.

3.2 The warranty expressly excludes coverage for damages or defects arising from improper use, accidental damage, negligence, unauthorized repairs or alterations, acts of nature, or the effects of normal wear and tear.

3.3 To initiate a warranty claim or request support, customers must contact the Company’s customer support team through the channels detailed in the user manual or on the official Company website.

4. Intellectual Property.

4.1 The Product, along with all related trademarks, logos, and intellectual property rights, is the property of the Company or its licensors. A limited, non-exclusive, and non-transferable license is granted to you for using the Product solely for its intended purpose.

4.2 You agree not to reproduce, alter, distribute, sell, lease, reverse engineer, or create derivative works from the Product or any of its components unless expressly authorized in writing by the Company.

5. Limitation of Liability

5.1 To the fullest extent permitted by applicable law, the Company shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from or related to the use of the Product.

5.2 Under no circumstances shall the Company’s total liability exceed the amount paid for the purchase of the Product.

5.3 The Company disclaims any responsibility for the quality, performance, or suitability of third-party products or services used in connection with the Product.

6. Privacy and Data Collection

By using the Product, you consent to the Company’s Privacy Policy, which outlines the practices for collecting, storing, and utilizing personal information. The Privacy Policy can be accessed on the Company’s official website.

7. Termination

The Company retains the right to suspend or terminate your access to the Product at its sole discretion and without prior notice, including but not limited to instances of a breach of these Terms.

8. Governing Law and Jurisdiction

8.1 These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction where the Company is established.

8.2 Any disputes arising from or related to these Terms shall fall under the exclusive jurisdiction of the courts located in that jurisdiction.

9. Modifications to the Terms

The Company reserves the right to amend or update these Terms at any time without providing prior notice.

Use License

This Use License (“License”) sets forth the terms governing your use of the DAVVES steam generator machine (“Product”), provided by DAVVES (“Company,” “we,” or “us”). By using the Product, you acknowledge and agree to the terms of this License. If you do not agree to these terms, you must refrain from using the Product.

Grant of License:
1.1 The Company hereby grants you a revocable, non-exclusive, and non-transferable license to use the Product solely as a steam generator machine for its intended purpose.
1.2 This license does not authorize you to:
a) Alter, adapt, or create derivative works based on the Product;
b) Reverse engineer, decompile, or disassemble the Product;
c) Sell, lease, distribute, sublicense, or transfer the Product to any third party;
d) Use the Product in contravention of any applicable laws or regulations.
Ownership and Intellectual Property:
2.1 All rights, title, and interest in the Product, including trademarks, logos, and other intellectual property rights, remain vested with the Company or its licensors.
2.2 This License does not confer ownership of the Product or grant any rights to the Company’s trademarks or intellectual property.
Restrictions on Use:
3.1 You agree not to:
a) Use the Product for any unlawful, unauthorized, or restricted activities;
b) Modify, remove, or obscure any proprietary notices or labels on the Product;
c) Use the Product in a way that causes harm, injury, or damage to any person or property.
Support and Updates:
4.1 The Company may, at its sole discretion, offer support, updates, or new versions of the Product.
4.2 Any support or updates provided are on an “as is” basis, with no guarantees regarding their availability, accuracy, or timeliness.
Termination of License:
5.1 The Company reserves the right to terminate this License at any time and without prior notice for reasons including but not limited to breach of the terms herein.
5.2 Upon termination, you shall immediately discontinue using the Product and destroy any copies of it in your possession.
Limitation of Liability:
6.1 To the fullest extent permitted by Indian law, the Company shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of the Product.
6.2 The Company’s maximum aggregate liability shall not exceed the amount paid by you for the Product.
Governing Law and Jurisdiction:
7.1 This License shall be governed by and construed in accordance with the laws of India.
7.2 Any disputes arising out of or relating to this License shall be subject to the exclusive jurisdiction of the courts of the jurisdiction where the Company is registered.
Entire Agreement:
8.1 This License represents the entire agreement between you and the Company regarding the use of the Product and supersedes all prior communications, whether oral or written.
Amendments to the License: The Company reserves the right to amend, modify, or update the terms of this License at its discretion without prior notice.

Disclaimer for the Use of DAVVES Steam Generator Machine

This Disclaimer (“Disclaimer”) governs your use of the DAVVES steam generator machine (“Product”) manufactured by DAVVES (“Company,” “we,” or “us”). By using the Product, you confirm your acceptance of this Disclaimer. If you do not agree, refrain from using the Product.

1. Limited Warranty:
1.1 The Product is provided on an “as is” and “as available” basis.
1.2 The Company does not make any representations or warranties regarding the accuracy, reliability, completeness, or timeliness of the Product or any associated information or content.
1.3 The Company does not warrant that the Product will operate without interruptions, errors, or harmful components, such as viruses or malware.

2. Assumption of Risk:
2.1 You acknowledge and understand that the use of the Product involves certain risks, including but not limited to accidents, injuries, or damage to property.
2.2 You voluntarily assume all risks associated with using the Product, and the Company shall not be liable for any harm, damage, or injury resulting from such use.

3. Safety Precautions:
3.1 The Company provides guidelines and instructions for the safe use of the Product. You are responsible for reviewing, understanding, and adhering to these instructions.
3.2 The Company shall not be held liable for any harm, damage, or injuries caused by failure to follow the safety instructions or exercise caution when using the Product.

4. Limitation of Liability:
4.1 To the fullest extent permissible under applicable law, the Company shall not be responsible for any direct, indirect, incidental, consequential, or special damages arising from or related to the use of the Product.
4.2 The total liability of the Company, under any circumstances, shall not exceed the purchase price paid for the Product.

5. Third-Party Products and Services:
5.1 The Product may interact with or be used alongside third-party products or services. The Company assumes no responsibility for the performance, quality, or compatibility of such third-party products or services.

6. Compliance with Laws:
6.1 You agree to comply with all applicable laws, regulations, and safety standards when using the Product.

7. Modification of Disclaimer:
7.1 The Company reserves the right to modify, amend, or update this Disclaimer at any time without prior notice.

8. Severability:
8.1 If any provision of this Disclaimer is deemed invalid or unenforceable under applicable law, the remaining provisions shall remain valid and enforceable to the maximum extent permitted.

9. Governing Law and Jurisdiction:
9.1 This Disclaimer shall be governed by the laws of India.
9.2 Any disputes arising from or relating to this Disclaimer shall fall under the exclusive jurisdiction of the courts in the Company’s registered jurisdiction.

By using the Product, you confirm that you have read, understood, and agreed to the terms of this Disclaimer.

Privacy Policy

At DAVVES, accessible at https://davves.com, safeguarding the privacy of our visitors is a top priority. This Privacy Policy outlines the types of information collected and recorded by our website and explains how we utilize this information. Should you have any questions or require additional details about our Privacy Policy, please feel free to contact us.

This Privacy Policy applies exclusively to our online activities and pertains to visitors of our website concerning the information they share and/or collect through https://davves.com. This policy does not extend to information gathered offline or via other channels not associated with this website.

Consent

By accessing or using our website, you consent to the terms and conditions of this Privacy Policy.

Information We Collect

The personal information we collect and the purpose for its collection will be clearly conveyed at the point of data collection.

When you contact us directly, we may receive additional information such as your name, email address, phone number, the content of your message, attachments, or any other information you choose to share.
During the registration process for an account, you may be asked to provide details including, but not limited to, your name, company name, address, email address, and phone number.

How We Use the Information

The information we collect is utilized for the following purposes:

To operate, manage, and maintain our website.
To enhance, personalize, and expand our website and its offerings.
To understand and analyse your usage of the website.
To develop new features, products, services, and functionalities.
To communicate with you, either directly or through authorized partners, for purposes such as consulting, sales, customer service, support, marketing, and promotional activities.
To apprise you of our services via the mobile number provided by you, even if it is registered under the DND/NCPR list as per TRAI regulations. For such purposes, the Company may share or disclose your information to its third-party service providers, affiliates, group companies, their authorized agents, or other third-party partners.
To send you communications via email, SMS, text message, or WhatsApp, including updates, promotional offers, support information, and more.
To detect and prevent fraudulent activities.

Contact Information

For any queries or clarifications regarding this Privacy Policy, please contact us through the details provided on our website

Log Files
DAVVES follows standard practices in utilizing log files to record visitor activities when they access our website. This is a common procedure adopted by hosting service providers as part of their analytics services. Information collected in these log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and the number of clicks. This information is not linked to any personally identifiable details and is used for purposes such as analysing trends, administering the site, tracking user navigation on the website, and gathering demographic insights.

Cookies and Web Beacons
DAVVES, like many other websites, uses cookies to enhance user experience. These cookies store information such as visitors’ preferences and the pages visited on the website. This data is utilized to customize webpage content according to the visitor’s browser type or other relevant information.

Google DoubleClick DART Cookie
Google, as a third-party vendor, uses DART cookies to display advertisements to our visitors based on their visits to https://davves.com and other websites across the internet. Visitors have the option to decline DART cookies by visiting the Google Ad and Content Network Privacy Policy at this URL: https://policies.google.com/technologies/ads.

Our Advertising Partners
Some advertisers on our website may use cookies and web beacons. Each advertising partner maintains its own Privacy Policy, and for ease of access, links to their policies are provided on our website.

Third-Party Privacy Policies
The DAVVES Privacy Policy does not extend to other advertisers or websites. We recommend that you consult the respective Privacy Policies of these third-party ad servers for more detailed information regarding their practices, including instructions on how to opt-out of certain activities. You can manage cookie preferences through your browser settings. For more details, refer to your browser’s specific website.

GDPR Data Protection Rights
We ensure that you are fully informed about your data protection rights under the General Data Protection Regulation (GDPR). These rights include:

Right to Access: You can request copies of your personal data (a nominal fee may apply).
Right to Rectification: You can request correction of inaccurate or incomplete information.
Right to Erasure: You can request the deletion of your personal data under specific conditions.
Right to Restrict Processing: You can request limitations on the processing of your personal data under certain conditions.
Right to Object to Processing: You can object to the processing of your personal data under certain conditions.
Right to Data Portability: You can request the transfer of your personal data to another entity or to yourself under specific conditions.

If you wish to exercise any of these rights, please contact us. We will respond to your request within one month.

Children’s Information
We prioritize protecting children’s privacy while using the internet. We encourage parents and guardians to monitor, participate in, and guide their children’s online activities.

DAVVES does not knowingly collect Personal Identifiable Information (PII) from children under the age of 13. If you believe that your child has provided such information on our website, please contact us immediately. We will make every effort to promptly delete the information from our records.